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Crisis Centre

Professional Management Certificate Program

Overview:

The Professional Management Certificate Program consists of five (5) courses designed to enhance the managerial effectiveness and leadership abilities of today's business professionals. These courses provide a solid foundation of business skills and practices for supervisors, managers, and technical professionals who require functional management and leadership training.
Participants may choose to complete all five courses listed here to receive a formal certificate, or may choose any individual class to best suit your training needs.


Fall 2018 Schedule:

Fundamentals of Leadership                             Thursday, September 27, 2018
Strategic Management                                       Thursday, October 11, 2018
Management Excellence                                    Thursday, October 25, 2018
Performance Management                                Thursday, November 8, 2018
Change Management                                         Thursday, November 22, 2018 

Winter 2019 Schedule:

Fundamentals of Leadership                             Thursday, January 24, 2019
Strategic Management                                       Thursday, February 7, 2019
Management Excellence                                    Thursday, February 21, 2019
Performance Management                                Thursday, March 7, 2019
Change Management                                         Thursday, March 21, 2019

 

ONLINE SECURE REGISTRATION

 

  • Understand the progress of leadership and management and what it means today
  • Design your own personalized leadership plan
  • Discover the key competencies of “transformational leadership"
  • Encourage productive leadership and adapt to leadership styles
  • Differentiate between strategic management and planning
  • Develop business cases and manage profiles
  • Learn how to apply strategic management models
  • Engage your team in strategic planning
  • Establishing a culture of service excellence.
  • Establishing process mapping for continuous improvement.
  • Customer Commitment: Where does the business come from?
  • The cost of commitment to service excellence.
  • Understand the necessary leadership skills to encourage effective change
  • Develop a proactive plan and vision for change management.
  • Recognize natural human reactions to change and create a change agent.
  • Understand managerial roles and deal with resistance to change.
  • Develop and communicate effective performance expectations.
  • Reduce potential conflict through mutual respect.
  • Understand the difference between coaching, counselling and mentoring.
  • Understand the key elements of inclusiveness and develop techniques to reduce potential problems.

For a complete description of the Professional Management Program, please view the program brochure. view BROCHURE

Time: 9 a.m. to 4 p.m. 

Fee: $450 (+HST) per course or $1,950 (+HST) for the 5-day certificate program

Location: UOIT North campus location
2000 Simcoe Street North, Oshawa

Parking, refreshment and lunch included in Registration Fee

Register today to reserve your spot for this popular program. 

For an alternative format of this information, contact mdc@uoit.ca 

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