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Evaluating User Experience (UX)


This one-day course teaches the fundamental skills necessary to evaluate user experience, generate actionable insights, and report and communicate relevant findings. As an introduction to user experience (UX) evaluation, this course is intended for digital media developers (software, website, app, simulation, games) interested in UX. Evaluation processes, pipelines, and methodologies (including expert evaluation, qualitative and quantitative methods with users, and data analytics) will be covered.

Understanding how the end users interact, behave and experience a product is of vital importance to developers. An accurate understanding of user behaviour during development can help identify and resolve any potential problem areas before release. This course is aimed at small-to-medium-sized companies wanting to introduce data-driven decision making into their development process. It focuses on concepts and techniques that require minimal prior skill.

Participants will receive a certificate of completion from UOIT's Management Development Centre. 

Winter/ Spring 2019 Schedule:

Evaluating User Experience (UX)                                                       Coming in 2019


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Course Objectives:

Participants will learn about fundamental constructs in UX evaluation, will acquire knowledge to conduct UX testing, and will learn how to identify and report actionable insights.

Topics covered:

  • Contrast the advantages and drawbacks of the different evaluation methods, and choose the right evaluation method for the research question.
  • Evaluate user experience through techniques that do not involve the end user (e.g., heuristic evaluation) and those that do involve an end user (e.g., observation, controlled user studies).
  • Present and communicate the results of user experience evaluation

Time: 9 a.m. to 4 p.m. 

Fee: $450 + HST

Location: UOIT North campus location
2000 Simcoe Street North, Oshawa

Parking, refreshments and lunch included in Registration Fee

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