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Bootcamp: Essential Workplace Communications


The newly-launched Essential Workplace Communications Bootcamp for recent graduates and young professionals aims to provide those who are looking for entry-level positions with relevant communications skills that will help them enter the workforce.

The one-week bootcamp is structured with four, 4-hour modules plus approximately 2 hours of self-study and independent work following each module. The final day includes a 2-hour online session for culminating presentations. The small class sizes ensure participants engage in plenty of active learning in both small and large groups. This is not a lecture! Each learning activity in the module is designed to help participants acquire specific skills that they then combine to produce an e-portfolio – evidence of their learning that they can present to potential employers and practical tools they can use while employed.

Schedule (July 8-July 12, 2019):

Module 1, July 8: Intercultural and Global Communications (4 hours)
Module 2, July 9: Public Speaking and Presentations (4 hours)
Module 3, July 10: Interpersonal Communications (4 hours)
Module 4, July 11: Social and Digital Media (4 hours)
Module 5, July 12: Culminating Presentation (2 hours, online) 


Modules 1-4: 61 Charles Street, Oshawa, Ontario, room 220
Module 5: Online


 Register now


  • 4 hours in person + 2 hours self-study
  • Location: downtown Oshawa campus location

New technologies have shrunk our world and people communicate across cultures more now than ever before, instantly with an email, phone call, tweet, or status update. What are the things we need to understand and appreciate to make us competent intercultural communicators? In this workshop, participants engage with and improve their personal intercultural communication competences. Participants will learn how the behaviours they exhibit depend on personal cultural identities, to enable them to adapt to different types of professional behaviour.

Learning Outcomes

  • Consider cultural identity (and other identities) and diversity of target communication groups when planning for communication a variety of forms.
  • Understand how to plan for appropriate communication forms and formats for target audiences.
  • Understand your own cultural biases, influences, and behaviours, and how to ensure this does not negatively affect your communication.
  • 4 hours in person + 2 hours self-study
  • Location: downtown Oshawa campus location

Public speaking doesn’t just occur in communication classes or in academic settings. Employees in countless different areas are often called upon to deliver talks, webinars, and presentations to a variety of audiences. You will be able to see how  speaking skills integrate into various parts of your life and your work through this module. When we can draw on particular skills in order to adapt to our communication situation, we will be more successful in our classes, workplaces, and communities.

Learning Outcomes:

  • Understand, identify, develop, and apply appropriate styles and types of presentations for different target audiences.
  • 4 hours in person + 2 hours self-study
  • Location: downtown Oshawa campus location

The purpose of this module is to acquaint participants with interpersonal communication concepts and strategies to help in understanding the ways in which they influence the outcomes of your own personal relationships. This module specifically focuses on you knowing yourself; the way you perceive, talk, and listen to others, the rules you follow, and what errors you typically make. We will talk about how relationships with friends, family, and significant others fulfill you, how they develop, and how culture, context, conflict, and power confound them. The guiding principle of our interaction will be that all of us can improve our communication with others through awareness and competence strategies. This improved communication competence will be valuable to you at home, work and play.

Learning Outcomes:

  • Understand conflict, how it plays a part in relationships, how it arises, and what can be done to turn negative scenarios into positive ones.
  • Consider individuals’ and groups’ goals, wants, needs, and interests during interpersonal communication, including conflict and conflict resolution.
  • Identify the appropriate type of communication for interpersonal situations (e.g., informative, persuasive, feedback, conflict resolution).
  • 4 hours in person + 2 hours self-study
  • Location: downtown Oshawa campus location

We explore how different individuals, groups and organizations interact with different publics via social and digital (“new”) media to achieve their goals, and identify ethical issues surrounding the economics, politics and cultures of social media. This module investigates contemporary trends in social and digital media, and starts to put these critical observations into practice through experimentation.

Learning Outcomes:

  • Incorporate previously learned communications concepts into effective, targeted social and digital media campaigns.
  • Consider ethical implications for the use of digital and social media for communications at the personal and institutional level.
  • 2 hours, Online

During the Information Age, so much more is needed to succeed in the workplace outside of basic knowledge and technical skills. Many workplaces require their employees to be skilled at critical thinking, collaboration, and communication, to name a few. That’s why we are reflecting on our skills and areas of development for this day of culminating presentations.

Learning Objectives:

  • Understand personal areas of strengths and areas for improvement in the field of workplace communications.
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