The Management Development Centre

Professional Management Certificate Program

Overview:

Professional Management

The Professional Management Certificate Program consists of five (5) workshops designed to enhance the managerial effectiveness and leadership abilities of today's business professionals. Workshops provide a solid foundation of business skills and practices for supervisors, managers, and technical professionals who require functional management and leadership training. 
Participants may choose to complete all five workshops listed here to receive a formal certificate, or may choose any of the following workshops to best suit your training needs.

 

 

 

Professional Development: (pdu's)

MDC - Professional Management program

This program is delivered by PMI accredited consultants and therefore participants who are designated through the Project Management Institute (PMI) will be eligible for seven (7) Professional Development Units (PDU's) per day.

 

 

 


Program Objectives and Dates: New dates now scheduled for Spring 2012 
Module Name
Objectives
2012 Dates
Foundations of Leadership
  • Define your leadership skills, roles and personal abilities;
  • Empower others to reach organizational goals;
  • Identify ways to anticipate and respond to change; and
  • Encourage productive leadership and adapt to leadership styles. 

Monday,
April 16

Management Excellence
  • The Voice of the Customer: Committment
    Understand, analyze, create and manage the costs of committment to service excellence;
  • Create teams that effectively solve problems;
  • A process for continuous improvement: 
  • Learn how to improve processes and deliverables;and
  • Understand continuous improvement and process mapping.   

Monday,
January 30
or
April 30

Strategic Management
  • Differentiate between strategic management and planning;
  • Develop business cases and manage profiles;
  • Learn how to apply strategic management models; and
  • Engage your team in strategic planning. 
Monday,
February 13
or
May 14
Performance Management
  • Develop and communicate effective performance expectations;
  • Understand the difference between coaching, counselling and mentoring;
  • Understand the key elements of inclusiveness and develop techniques to reduce potential problems; and
  • Reduce potential conflict through mutual respect.
February 27
or
May 28
Organizational Change Management
  • Understand the necessary leadership skills to encourage effective change management;
  • Recognize natural human reactions to change and create a change agent;
  • Understand managerial roles and deal with resistance to change; and
  • Develop a proactive plan and vision for change management.

Monday,
March 19
or
June 11

Fees: 

 $375 + HST per workshop or $1,700 + HST for certificate program (five-days)

All materials, refreshments and certificates are supplied by MDC.

Register Now:

Class size is limited to 15 to encourage participation and achievement.

Register by secure online payment              Print Registration Form